• Challenges
  • Turn time for refrigeration refurbishment expected to be 72 days
    Work time reduced to 46 days, cutting the project by 26 days
  • Capacity was limited
    Additional 33% capacity at no extra cost
  • Sales could only begin as quickly as installations were made
    Earlier sales created a better bottom line
  • Overtime and reworking were expected in order to meet the deadline
    Twice as much time spent productively; overtime and reworking unnecessary

“We finally had some clear visibility into what could and could not be done with the resources we had available. We were able to allocate our people far more wisely, and we broke out of the habit of reacting to what seemed urgent instead of focusing on what we knew to be important.”
—Branch Manager

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