‘Artificial Intelligence (AI) is transforming human society in fundamental and profound ways. Not since the Age of Reason have we changed how we approach security, economics, order and even knowledge itself.’ So states the inside front cover of The Age of AI And Our Human Future.
In one of Eli Goldratt’s last essays, his introduction to the TOC Handbook, he wrote: ‘Can we condense all of TOC into one sentence? I think it is possible to condense it into a single word: focus.’
In Part I, we started using Goldratt’s six questions to judge how technology might help us better control contracted resources at a mine site. Our ambitious agenda required the solution to include group functions and vendors along with the teams directly involved.
How do we decide whether we should adopt a new technology? It needn’t be new to the world, but new to our organisation. After all, Peter Drucker noted that selling Eskimos a fridge to keep meat from freezing was a creative new use of current technology.
Dodgy data dulls your senses and leads to poor decision-making. Why? The purpose of your information system is to help you do two things: make sense of what is happening in your environment and support effective decision-making.
Most organisations vastly underestimate how wasteful they are with their resources. We need to get much better at thinking systemically and acting systematically in the planning and performance of our work.