In one of Eli Goldratt’s last essays, his introduction to the TOC Handbook, he wrote: ‘Can we condense all of TOC into one sentence? I think it is possible to condense it into a single word: focus.’
In Part I, we started using Goldratt’s six questions to judge how technology might help us better control contracted resources at a mine site. Our ambitious agenda required the solution to include group functions and vendors along with the teams directly involved.
How do we decide whether we should adopt a new technology? It needn’t be new to the world, but new to our organisation. After all, Peter Drucker noted that selling Eskimos a fridge to keep meat from freezing was a creative new use of current technology.
Dodgy data dulls your senses and leads to poor decision-making. Why? The purpose of your information system is to help you do two things: make sense of what is happening in your environment and support effective decision-making.
Most organisations vastly underestimate how wasteful they are with their resources. We need to get much better at thinking systemically and acting systematically in the planning and performance of our work.
Imagine being the conductor of an orchestra and having to make your baton signal for every note of every musician, from beginning to end. Impossible, no? Now try and imagine the musicians playing without the guiding