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Maintain True Data

Dodgy data dulls your senses and leads to poor decision-making. Why? The purpose of your information system is to help you do two things: make sense of what is happening in your environment and support effective decision-making.

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Realising the future

‘The future ain’t what it used to be,’ said Yogi Berra. But we can at least think about what we might do to make it turn out more favourably than if we just allowed matters to run their course.

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The horns of a dilemma

Complex systems, by their nature, generate a tangled web of connecting causes and effects. So it’s surprising how often solutions aimed at fixing root-cause issues come down to a binary choice: do ‘X’, or don’t do ‘X’. Both can seem necessary—the classic dilemma. So what’s the way out?

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mediumMapping your current reality

All models are wrong. By definition, they simplify reality. The map is not the territory, but sometimes it’s exactly what you need. Imagine if you could isolate the root causes of problems in your organisation and map their connections on a single page.

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Getting clear about your goal

Many organisations confuse their goal with their vision, mission or purpose. When I help my clients define their goal, I specifically ask for an answer of at least how much by no later than when? It’s not a target, but rather a bearing with two coordinates. If you can make more, sooner, then why not?

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Reason to think

How structured is your thinking? No less a figure than W Edwards Deming made the theory of knowledge one of four pillars in his System of Profound Knowledge. And yet, in my experience, very little structured thinking goes on in our modern workplaces.

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