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If TOC is so bloody great, why isn’t everyone doing it?

Have you heard about this amazing form of personal transport? In a city, it’s often faster than a car; in the country, it connects you to nature. It’s cheap, green and keeps you fit. The bicycle may not be the jetpack we hoped for as children, but it does all as advertised. So why aren’t

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Springboard: Principles

The latest in our series that uses the ‘book review’ format as a springboard into a wider conversation about the world of work—and how to do it better. Principles: Life & Work by Ray Dalio ____________________________ ‘Principles,’ says Ray Dalio, founder of the world’s most successful hedge fund, ‘are ways of successfully dealing with reality

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Springboard: It’s Not Luck

The latest in our series that uses the ‘book review’ format as a springboard into a wider conversation about the world of work—and how to do it better. It’s Not Luck by Eli Goldratt ____________________________ As Yogi Berra once said, ‘When you come to the fork in the road, take it!’ We’ve all faced binary

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mediumShut up and listen

Have you ever left a meeting satisfied your opinion was fully understood and accepted, only to discover later that the other person ‘heard’ something completely different? Sometimes it’s deliberate—a lack of transparency or political expediency. More often the problem is an absence of true communication. Unfortunately, most of the time we never get the feedback

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Springboard: A Beautiful Constraint

In this series, I share some books that have inspired me recently using the ‘book review’ format as a springboard into a wider conversation about the world of work—and how to do it better. A Beautiful Constraint by Adam Morgan & Mark Barden ____________________________ I’ve been studying constraints and consulting in them for the last

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What is the Theory of Constraints?

You’ve probably heard about managing your work using the Pareto Principle, or the ‘80/20 rule’. The idea being that 80% of outcomes derive from 20% of the causes. The causes may be clear in retrospect. But how do you know what to focus on in advance?Organisations are complex and interdependent in nature. What one person

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