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Control the macro, liberate the micro

Imagine being the conductor of an orchestra and having to make your baton signal for every note of every musician, from beginning to end. Impossible, no? Now try and imagine the musicians playing without the guiding

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Five commandments for high-performance execution

Every industrial workplace has safety rules you ignore at your peril. If you’re not wearing a hard hat and goggles at a refinery, or don’t have steel-capped boots in an aircraft hangar, you’ll be asked to leave. And not politely, either. These are binary metrics: yes or no. In or out. So why don’t we

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Time and tide…

A colleague once turned up late for a meeting and after the usual cursory apology noticed I was not happy: ‘What are you so concerned about?’ he asked with a supercilious grin. ‘It took 14 billion years for both of us to get here, what’s a few minutes between friends?’ Against the scale of time

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mediumThe Magnificent Seven: Books of 2018

When I looked back on the books I reviewed this year as a springboard to a conversation I found I’d covered unconsciously (or was it?) some core themes that represent a sort of mini-syllabus for how to transform your organisation. Or even your life. Although I’ve found myself increasingly turning to online videos and podcasts

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Change up to a Critical Chain Operating System?

In the movie City Slickers, cowboy Jack Palance is riding with Billy Crystal who’s slowly shrugging off a midlife crisis. He asks if Crystal knows what the secret of life is. ‘No, what?’ The old-timer raises his index finger and, pausing for dramatic effect, says, ‘One thing. Just one thing. You stick to that and

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Springboard: One Mission

The latest in our series that uses the ‘book review’ format as a springboard into a wider conversation about the world of work—and how to do it better. One Mission by Chris Fussell ____________________________ It’s become fashionable to rail against hierarchy and to assume that people, once energised by their mission, can organise themselves into

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